Refund Policy

Ordering & Payment

  • All orders must be paid in full at the time of purchase.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Prices and product availability are subject to change without notice.

Shipping Policy

  • Orders are processed within a reasonable timeframe after payment is confirmed.

  • Delivery times may vary depending on location, carrier delays, or unforeseen circumstances.

  • We are not responsible for delays caused by shipping carriers or incorrect address information provided at checkout.

Refund & Return Policy

  • Refund requests must be made within 7 days of delivery.

  • Eligible refunds are issued as full refunds.

  • After 7 days from delivery, no returns or refunds will be accepted.

  • Items must be unused and in original condition to qualify.

Damaged or Incorrect Items

  • If your order arrives damaged or incorrect, please contact us promptly.

  • We may request photos or additional information to resolve the issue.

  • Approved cases will be refunded or replaced at no additional cost.

Cancellations

  • Orders may only be canceled before they are processed or shipped.

  • Once an order has shipped, it cannot be canceled.

Limitation of Liability

  • We are not responsible for damages resulting from improper use of our products.

  • Our liability is limited to the amount paid for the product.

Policy Changes

  • We reserve the right to update or modify these policies at any time.

  • Changes will take effect immediately upon being posted on our website.

How to Request a Refund

To request a refund, please contact us within 7 days of delivery with your order number and reason for the request. Once approved, your refund will be processed.

Processing Time

Refunds are typically processed within a few business days after approval, depending on your payment provider.

About Us

We are a proud U.S.-based company rooted in the South, built on the values of hard work, honesty, and quality service.

Our mission is simple: to provide reliable products and a smooth shopping experience for our customers across the country. We believe in doing business the right way—clear communication, fair policies, and respect for every customer who shops with us.

Being based in the South means we value community, trust, and standing behind what we offer. We carefully select our products and are committed to delivering quality you can count on.

Thank you for supporting a small American business. We appreciate every order and every customer.